Inspired by this question on DevOps Stack Exchange, here is a question to economists:
For long time being, software engineering and IT operations have been - and I guess they still are - considered to be "services". I.e. the product is after all the time that I can trade and bill. But, now we have many standard software components, and successful works like Kim Gene's "The Phoenix Project" align to industrial methodologies we know from manufacturing, and it seems like "manufacturing-like" teams become significantly competitive. But then, billing hours is not really profitable if I am good, and not competitive if I am not so good.
Now, which type of work is done by computer specialists in software delivery and operations from economical point of view (manufacturing, service or something else)?